At LuxeSoft.pk, customer satisfaction is our priority.

Returns & Exchanges

• You may return/exchange an item within 7 days of receiving your order.

• Items must be unused, unworn, and in original packaging.

• Undergarments are not returnable due to hygiene reasons.

Refunds

• Refunds are only issued if the product is defective, wrong item sent, or damaged.

• Refunds will be processed within 4–7 working days after product inspection.

How to Return

• Contact us via WhatsApp (0308-4707274) or email (luxesoft408@gmail.com).

• Ship the product back to the address provided by our support team.

 4. Shipping Policy – LuxeSoft.pk

Delivery Timeline:

• Standard delivery time is 3–5 working days nationwide.

Shipping Charges:

• Flat rate shipping across Pakistan (mention if free or paid).

• Charges may vary depending on location or order size.

Courier Partners:

• We use reliable courier companies to ensure timely delivery.

Order Tracking:

• Once your order is dispatched, tracking details will be shared via SMS/Email.